Sasha Wants To Generate An Invoice In Quickbooks
arrobajuarez
Nov 22, 2025 · 14 min read
Table of Contents
Sasha needs to create an invoice in QuickBooks, but where does she begin? Invoicing in QuickBooks is a fundamental skill for any business owner or freelancer using the platform. It's how you get paid for your products or services! Mastering this process ensures accurate record-keeping, timely payments, and a professional image for your business. This comprehensive guide will walk Sasha, and you, through every step of generating an invoice in QuickBooks, covering different versions, customization options, troubleshooting, and best practices.
Understanding the Basics of QuickBooks Invoicing
Before diving into the "how-to," let's establish a solid understanding of what invoicing in QuickBooks entails. An invoice, at its core, is a formal request for payment. It details the products or services provided to a customer, the amount due, and payment terms. QuickBooks simplifies this process by providing templates and automation features that streamline invoice creation and tracking.
- Why Use QuickBooks for Invoicing? QuickBooks offers several advantages, including centralized accounting, automated calculations, professional-looking templates, payment tracking, and integration with other business functions.
- Key Components of an Invoice: Essential elements include your business information, customer information, invoice number, invoice date, due date, a detailed description of goods or services, quantities, rates, taxes (if applicable), and total amount due.
- Types of Invoices: QuickBooks supports various invoice types, such as standard invoices, progress invoices (for projects with multiple stages), and recurring invoices (for subscriptions or repeat services).
Generating an Invoice in QuickBooks Online
QuickBooks Online (QBO) is a cloud-based accounting solution, and its invoicing process is generally user-friendly. Here's a step-by-step guide for Sasha to create an invoice in QBO:
Step 1: Accessing the Invoice Creation Screen
- Log in to QuickBooks Online: Sasha starts by logging into her QuickBooks Online account using her username and password.
- Navigate to the "Sales" Tab: On the left-hand navigation menu, Sasha clicks on "Sales." This section manages all sales-related activities.
- Click on "Invoices": Within the "Sales" tab, she selects the "Invoices" sub-tab. This displays a list of existing invoices.
- Create a New Invoice: In the upper right-hand corner, Sasha clicks the "New Invoice" button. This opens a blank invoice form. Alternatively, she might see a "+" (plus) icon in the top navigation bar; clicking this will reveal a "Invoice" option under the "Customers" column.
Step 2: Filling Out the Invoice Header
The invoice header contains crucial information for identifying and tracking the invoice.
- Customer Information:
- Choose a Customer: In the "Customer" field, Sasha starts typing the name of the customer she's invoicing. QuickBooks will automatically suggest matching customers from her existing customer list. If the customer is new, she clicks "Add new" and enters the customer's details, including name, address, email, and other relevant contact information. Accurate customer information is vital for sending the invoice correctly and tracking payments.
- Billing Address: The billing address will auto-populate if the customer already exists. Sasha should verify its accuracy. If necessary, she can edit it directly on the invoice.
- Shipping Address (Optional): If applicable, she can enter a separate shipping address.
- Invoice Date: The current date will automatically populate in the "Invoice date" field. Sasha can change this date if necessary.
- Due Date:
- Select a Due Date: She chooses a due date from the calendar. This is the date by which the customer is expected to pay the invoice.
- Set Payment Terms: Sasha can also set payment terms by clicking on the "Terms" dropdown menu. Common options include "Net 30" (payment due in 30 days), "Net 15," "Due on receipt," or customized terms. Setting clear payment terms helps ensure timely payments.
- Invoice Number: QuickBooks automatically assigns a unique invoice number. Sasha can customize the numbering sequence in the settings if desired, but it's generally recommended to leave the default numbering for simplicity.
- Location (if applicable): If Sasha's company has multiple locations, she can select the relevant location from the dropdown menu.
- Tags (optional): Sasha can add tags to the invoice for better organization and reporting. Tags are customizable labels that can be used to categorize invoices based on various criteria (e.g., project, department, sales representative).
Step 3: Adding Products or Services
This section details the goods or services provided to the customer.
- Item Details:
- Product/Service: In the "Product/Service" column, Sasha starts typing the name of the product or service she's invoicing. QuickBooks will suggest matching items from her existing product/service list. If the item is new, she clicks "Add new" and enters the item's details, including name, description, rate, and account (e.g., sales revenue). Accurate item details are crucial for proper accounting and inventory management (if applicable).
- Description: A brief description of the product or service is automatically populated from the item details. Sasha can edit the description directly on the invoice to provide more specific information.
- Quantity: She enters the quantity of the product or service provided.
- Rate: The rate (price per unit) is automatically populated from the item details. Sasha can adjust the rate if needed.
- Amount: QuickBooks automatically calculates the amount by multiplying the quantity and rate.
- Adding Multiple Items: Sasha can add multiple products or services to the invoice by clicking the "Add a line" button. She repeats the steps above for each item.
- Category (optional): Sasha can assign a category to each line item for more detailed reporting.
- Subtotal: QuickBooks automatically calculates the subtotal (total amount before taxes).
Step 4: Applying Taxes and Discounts
This section handles taxes and discounts, if applicable.
- Sales Tax:
- Enable Sales Tax: If Sasha's business is required to collect sales tax, she ensures that sales tax is enabled in QuickBooks Online. This setting is usually found in the "Taxes" section.
- Tax Rate: QuickBooks will automatically calculate the sales tax based on the customer's location and the applicable tax rates. Sasha can verify the tax rate and adjust it if necessary. She can also specify whether the prices she entered include tax or are exclusive of tax.
- Tax Exempt Customers: If the customer is tax-exempt, Sasha can select the "Tax exempt" checkbox and provide a reason for the exemption.
- Discounts:
- Add a Discount: To apply a discount, Sasha clicks the "Add discount" button.
- Discount Type: She can choose to apply a discount as a percentage or a fixed amount.
- Discount Account: Sasha selects the appropriate discount account to track the discount for accounting purposes.
Step 5: Adding Memo and Attachments
This section allows Sasha to add internal notes and attach relevant documents.
- Memo:
- Internal Notes: Sasha can add a memo to the invoice for internal purposes. This memo will not be visible to the customer. It can be used to record important information about the invoice, such as special instructions or project details.
- Message to Customer: Sasha can add a message to the customer that will be visible on the invoice. This message can be used to thank the customer for their business, provide payment instructions, or include any other relevant information.
- Attachments:
- Attach Files: Sasha can attach files to the invoice, such as contracts, purchase orders, or supporting documentation. To attach a file, she clicks the "Attach files" button and selects the file from her computer. Attached files can provide additional information to the customer and support the invoice amount.
Step 6: Reviewing and Sending the Invoice
Before sending the invoice, Sasha carefully reviews all the information to ensure accuracy.
- Review the Invoice: She double-checks the customer information, invoice date, due date, item details, quantities, rates, taxes, discounts, and total amount due. Any errors should be corrected before sending the invoice.
- Preview the Invoice: Sasha clicks the "Print or Preview" button to see how the invoice will look to the customer. This allows her to verify the layout and formatting.
- Save the Invoice: Sasha has several options for saving the invoice:
- Save: Saves the invoice as a draft. She can return to it later to make changes.
- Save and send: Saves the invoice and immediately sends it to the customer via email.
- Save and share link: Saves the invoice and generates a unique link that she can share with the customer.
- Schedule send: Allows Sasha to schedule the invoice to be sent at a later date and time. This is useful for sending invoices in batches or for ensuring that invoices are sent at the most opportune time.
- Sending the Invoice via Email: If Sasha chooses to send the invoice via email, she will be prompted to enter the recipient's email address. QuickBooks will automatically populate the email subject and body with a default message. She can customize the email message as needed. She can also choose to include a PDF copy of the invoice as an attachment.
- Tracking the Invoice: After sending the invoice, Sasha can track its status in the "Invoices" section. QuickBooks will indicate whether the invoice has been sent, viewed, paid, or overdue.
Generating an Invoice in QuickBooks Desktop
QuickBooks Desktop is a traditional, software-based accounting solution. While the interface differs from QuickBooks Online, the fundamental principles of invoicing remain the same.
Step 1: Accessing the Invoice Creation Screen
- Open QuickBooks Desktop: Sasha opens her QuickBooks Desktop application.
- Navigate to "Customers": From the main menu, she selects "Customers."
- Create Invoice: From the "Customers" menu, she chooses "Create Invoices." This opens a blank invoice form.
Step 2: Filling Out the Invoice Header
The invoice header contains essential information for identifying and tracking the invoice.
- Customer Information:
- Customer:Job: Sasha selects the customer from the "Customer:Job" dropdown menu. If the customer is new, she clicks "Add New" and enters the customer's details, including name, address, and contact information.
- Billing Address: The billing address will auto-populate if the customer already exists. Sasha should verify its accuracy. If necessary, she can edit it directly on the invoice.
- Shipping Address (Optional): If applicable, she can enter a separate shipping address by clicking the "Ship To" button.
- Date: The current date will automatically populate in the "Date" field. Sasha can change this date if necessary.
- Invoice #: QuickBooks automatically assigns a unique invoice number. Sasha can customize the numbering sequence in the settings if desired, but it's generally recommended to leave the default numbering for simplicity.
- Terms: Sasha selects the payment terms from the "Terms" dropdown menu. Common options include "Net 30," "Net 15," "Due on receipt," or customized terms.
- Sales Rep (Optional): If applicable, she can select the sales representative responsible for the sale from the "Sales Rep" dropdown menu.
Step 3: Adding Products or Services
This section details the goods or services provided to the customer.
- Item Details:
- Item: In the "Item" column, Sasha selects the product or service she's invoicing from the dropdown menu. If the item is new, she clicks "Add New" and enters the item's details, including name, description, rate, and account.
- Description: A brief description of the product or service is automatically populated from the item details. Sasha can edit the description directly on the invoice to provide more specific information.
- Qty: She enters the quantity of the product or service provided.
- Rate: The rate (price per unit) is automatically populated from the item details. Sasha can adjust the rate if needed.
- Amount: QuickBooks automatically calculates the amount by multiplying the quantity and rate.
- Adding Multiple Items: Sasha can add multiple products or services to the invoice by adding more rows to the invoice.
- Subtotal: QuickBooks automatically calculates the subtotal (total amount before taxes).
Step 4: Applying Taxes and Discounts
This section handles taxes and discounts, if applicable.
- Sales Tax:
- Tax Code: QuickBooks will automatically calculate the sales tax based on the customer's location and the applicable tax rates. Sasha can verify the tax code and adjust it if necessary.
- Discounts:
- Discount Item: Sasha can create a "Discount" item in her Item list and then select it on the invoice to apply a discount.
- Discount Percentage or Amount: She enters the discount percentage or amount.
Step 5: Adding Memo and Attachments
This section allows Sasha to add internal notes and attach relevant documents.
- Memo:
- Internal Notes: Sasha can add a memo to the invoice for internal purposes. This memo will not be visible to the customer.
- Customer Message: Sasha can add a message to the customer that will be visible on the invoice.
- Attachments:
- Attach Files: Sasha can attach files to the invoice, such as contracts, purchase orders, or supporting documentation.
Step 6: Reviewing and Sending the Invoice
Before sending the invoice, Sasha carefully reviews all the information to ensure accuracy.
- Review the Invoice: She double-checks the customer information, invoice date, due date, item details, quantities, rates, taxes, discounts, and total amount due. Any errors should be corrected before sending the invoice.
- Print or Preview the Invoice: Sasha clicks the "Print" button to print or preview the invoice. This allows her to verify the layout and formatting.
- Save the Invoice: Sasha has several options for saving the invoice:
- Save: Saves the invoice.
- Save & New: Saves the invoice and opens a new blank invoice form.
- Save & Close: Saves the invoice and closes the invoice form.
- Sending the Invoice via Email: Sasha can email the invoice directly from QuickBooks Desktop. She clicks the "Email" button and enters the recipient's email address. QuickBooks will automatically populate the email subject and body with a default message. She can customize the email message as needed. She can also choose to include a PDF copy of the invoice as an attachment.
- Tracking the Invoice: After sending the invoice, Sasha can track its status in the "Customer Center." QuickBooks will indicate whether the invoice has been sent, viewed, paid, or overdue.
Customizing Invoice Templates
QuickBooks allows for customization of invoice templates to reflect your brand and provide a professional look. Both QuickBooks Online and Desktop offer customization options, although the process varies slightly.
QuickBooks Online:
- Access Customization Settings: Go to "Settings" (gear icon) > "Custom form styles."
- Edit Existing Template or Create New: Choose to edit the default template or create a new one.
- Design Tab: Customize the appearance, including logo, colors, fonts, and layout.
- Content Tab: Modify the content of each section of the invoice, including header, body, and footer.
- Emails Tab: Customize the email message that is sent with the invoice.
QuickBooks Desktop:
- Access Templates: Go to "Lists" > "Templates."
- Edit Existing Template or Create New: Choose to edit an existing template or create a new one.
- Basic Customization: Modify the font, color, and logo.
- Additional Customization: Add or remove fields, change column headings, and adjust the layout.
Troubleshooting Common Invoicing Issues
Sasha might encounter some common issues when generating invoices. Here's how to troubleshoot them:
- Incorrect Customer Information: Verify the customer's name, address, and contact information. Update the customer profile if necessary.
- Incorrect Item Details: Double-check the item names, descriptions, rates, and accounts. Ensure that the items are properly set up in the product/service list.
- Sales Tax Calculation Errors: Verify the sales tax settings and rates. Ensure that the correct tax codes are applied to the items and customers.
- Invoice Not Sending: Check the email address and internet connection. Ensure that the email settings are properly configured in QuickBooks.
- Payment Not Applied: Verify that the payment has been properly recorded in QuickBooks and applied to the correct invoice.
Best Practices for Invoicing in QuickBooks
To ensure a smooth and efficient invoicing process, Sasha should follow these best practices:
- Maintain Accurate Customer and Item Lists: Regularly update the customer and item lists to ensure that the information is accurate and up-to-date.
- Use Clear and Concise Descriptions: Provide clear and concise descriptions of the products or services provided.
- Set Clear Payment Terms: Clearly state the payment terms, including the due date and any late payment penalties.
- Send Invoices Promptly: Send invoices as soon as possible after providing the goods or services.
- Track Invoice Status: Regularly track the status of invoices to ensure that payments are received on time.
- Follow Up on Overdue Invoices: Promptly follow up on overdue invoices to remind customers of their outstanding balance.
- Reconcile Invoices Regularly: Reconcile invoices with bank statements to ensure that all payments have been properly recorded.
- Utilize Automation Features: Take advantage of QuickBooks' automation features, such as recurring invoices and payment reminders, to streamline the invoicing process.
Conclusion
Generating invoices in QuickBooks is a crucial task for any business. By following the steps outlined in this guide and implementing the best practices, Sasha can streamline her invoicing process, ensure accurate record-keeping, and get paid on time. Whether using QuickBooks Online or Desktop, understanding the fundamentals of invoicing and taking advantage of the customization options will help her create professional-looking invoices that reflect her brand and improve her cash flow. Remember to regularly review and update your processes to adapt to changing business needs and leverage new features offered by QuickBooks.
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